What is a “Digital Download” product?
A “Digital Download” product is a document that you can download immediately. An instant download email will be sent to your inbox.
What is a “Print & Ship” product?
A “Print & Ship” product is an item that we will print for you and ship directly to your door. Expect a beautiful package in your mailbox.
What is a “Digital Download + Print & Ship” product?
A “Digital Download + Print & Ship” product is the best of both worlds. Expect an instant download in your inbox + a beautiful package in your mailbox.
My item was damaged during shipping. What do I do?
We’re sorry to hear your item was damaged during shipping. Don’t worry! Simply send us an email at firstname.lastname@example.org. Describe the damage and attach a picture of the damaged item. We’ll get back to you shortly.
What are your return and refund policies?
If 25 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Click here to read our full Return and Refund Policy.
What is your shipping policy?
All orders are processed within 2-3 business days, and are shipped as quickly as possible. Click here to read our full Shipping Policy.
Are the moving labels permanent?
Yes, moving labels are permanent. Permanent labels are not recommended for use on furniture, glass, or other surfaces that would require label removal. The labels are perfect for moving boxes, storage containers, and plastic bins.
Can I remove the room tags if I put them on a wall or door?
Yes, room tags are removable. Although, they can be used on most surfaces, test the labels in an inconspicuous area before use. Make sure the labels remove easily and do not damage the door, wall, or other surface on which they are placed. If you think the label will damage the surface, tape it to the door or wall.
Your CEO has a beautiful name. How do you pronounce it?
Why thanks! Her name is Tywanquila. It is pronounced Twon-quill-ah.