Refund policy

Return & Refund Policy

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RETURNS

Our policy lasts 25 days. If 25 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned.

Non-returnable items:
Gift cards
Downloadable products
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 25 days after purchase

REFUNDS

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 30 days.

To complete your return, we require a receipt or proof of purchase.

EXCHANGES

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hello@orderyourlife.com.

SHIPPING

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

QUESTIONS & CONTACT INFORMATION

Questions should be sent to us at hello@orderyourlife.com.

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